The #1 Question You Should Ask Customers
How can we help you?
There. That’s it. It very simply gets to the heart of the matter. Businesses exist to serve the customer’s needs.
Before you try to meet someone’s needs, it helps to know what those needs are. Many businesses (and salespeople) mistakenly assume to know what the needs of their customers are. Maybe they do, but you know what they say about assuming- something about making an ass out of….well you know the rest, so why take the risk?
The art and science of asking questions is the source of all knowledge.
Ask and you shall receive! You never know what you might learn from asking questions. At a minimum, you’ll confirm what you thought you knew, but you might just uncover a need you never knew existed.
At Workshed, we like solving problems, and we really like solving problems for our customers.
So how can we help you?